The know-your-client (“KYC”) process is one of the most fundamental obligations under securities legislation and an important element of investor protection. To provide guidance in this area to Members the MFDA issued a Discussion Paper on the use of investor questionnaires on July 21, 2014 (see MFDA Bulletin #0611-C).
To further assist Members interested in the use of investor questionnaires the MFDA has posted a webcast on the MFDA website.
The webcast is a summary of how the paper was developed and an overview of the key concepts contained in the Discussion Paper and the Sample Questionnaire. Use of these materials is not mandatory. They are being provided as guidance to support those Members who wish to use questionnaires as part of their process for collecting KYC information.
Members who would like to implement a questionnaire in their KYC process, including the Sample Questionnaire provided in the Discussion Paper, are encouraged to discuss their plans with their respective Compliance Manager prior to implementation.