The MFDA together with the Investment Industry Regulatory Organization of Canada (“IIROC”) and the Canadian Securities Administrators (“CSA”) participates in the Joint Regulators Committee of the Ombudsman for Banking Services and Investments (“OBSI JRC”). The mandate of the OBSI JRC is to:
- Facilitate a holistic approach to information sharing and monitor the dispute resolution process with an overall view to promoting investor protection and confidence in the external dispute resolution system;
- Support fairness, accessibility and effectiveness of the dispute resolution process; and
- Facilitate regular communication and consultation among JRC members and OBSI.
CSA Staff Notice 31-362 – OBSI Joint Regulators Committee Annual Report for 2021, jointly issued by the CSA, MFDA and IIROC, provides an overview of the OBSI JRC and highlights the major activities conducted by the OBSI JRC in 2021. A copy of the JRC Annual Report is attached to this bulletin.